Product Catalog

eBusiness - TV Shows and Your Product Catalog

5/20/2009 by Jack Burnett

We were discussing TV shows and viewing habits over coffee recently. Topics like, how there is never enough time to sit down and watch the regularly scheduled show. How some people record the show and watch it later. How popular shows are on the network companies' Internet websites now.

I had missed the season finale of a favorite show this week, but I watched the show the next night on the network's web site. I get asked often by small and mid-market companies, 'What is eBusiness?, and over our morning coffee I explained how this was eBusiness for the network TV company. They offered me an easy way to view the show online with very, very little commercials - so much so that the hour show lasted around 42 minutes.

The network's web site is up 24/7 so I could watch the show anytime I wanted. I was on their website where they controlled the viewing experience and the content - advertising in this case. I didn't skip commercials by using a competing product like recording technology to watch the show. When I view shows I sometimes even meander around the site to see what else the network offers.

Sounds like eBusiness to me. When I work with small and mid-market companies  to increase sales leads and revenues with an eCommerce website, those are all the types of benefits we discuss. As an eBusiness service, your product catalog or service offerings are available to the general public 24/7. You decide what actions consumers can take and what information, in what format, is viewed. Customers can shop or purchase products when it is convenient to them from practically whereever they want.

At TwinEngines, we have found that small and mid-market companies can attain a larger customer base and increase sales with an online product catalog and an eCommerce website. The internet is another sales channel that does not require staff to answer shopping questions or conduct the sales transaction.  By adding email marketing and continually improving the website with search engine and social media optimization, small and mid-market companies can increase the velocity of growth on the web.

Technology has come a long way allowing companies to expand their reach and serve customers all day, every day. The trick to success is planning and the strategy of taking the technology and integrating the web eCommerce solution so that information flows through your organization supporting the value-adding activities in your business value chain.