Knowledge Base

Website Peformance and Browsers

10/14/2010 by Jack Burnett

I recently saw the results of an independent study conducted by Equation Research for Gomez, the Web performance division of Compuware Corporation, showing the importance of website performance for consumers.  The study found:

  • 67% find a slow website a few times a week or more
  • 84% are only willing to try a slow website a few times before giving up
  • Over a third say they are less likely to return to a slow site

These are consumers that are used to sites like MSN, Google and Yahoo!  Of course not all of us have the resources available to those guys.  What makes it even more difficult these days is the variability of browsers on the market.  The latest IE browser used to dominate, but I read on Website Magazine that  IE 8 has almost a quarter of the market now, and earlier versions of IE plus the other browsers like Firefox, Safari, and Chrome account for over three quarters of the people.

So what can you can you do?  Problems can occur anywhere in the web delivery chain: from the hosting datacenter to the third-party services used by the website to the ISPs to the browsers themselves.  If you can afford it, testing networks offer a fast and easy way to test and monitor your website performance for your visitors, and determine where all the problems are and if you need to optimize for the browser.

Browsers have evolved from just rendering web pages to now being responsible for well over half of the overall processing time of websites.  There is probably room for improvement at the browser. For those of us with limited means, this means that we need to look at what front-end improvements to make for the most popular browser(s) that will yield the biggest return for your web visitors.  Only concentrate on those that the majority of your visitors use and focus on the areas of your website that are important to you and your users.

Web Analytics tools, such as Google Analytics, tell you what browsers visitors are using and what type of internet connection they use.  They also tell you what pages are viewed the most.  You know what pages you want viewers to view the most. For tips on design and performance optimization of your website, I suggest looking at 2 tools that integrate with the Firefox browser:

  • Page Speed - Page Speed performs several tests on a site's server configuration and front-end code. You get a set of scores for each page and suggestions on how to improve performance.
  • YSlow - YSlow analyzes web page performance by examining all the components on the page, including components dynamically created by using JavaScript. It measures the page's performance and offers suggestions for improvement.

One suggestion, don't get wrapped up and spend a lot of time and resources trying to get good scores on these tools without yielding significant improvements for your users.  There is a lot of information online to research and plan your improvements.  A good place to get best practices for speeding up your website is: http://developer.yahoo.com/performance/rules.html.

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