With the manufacturing value chain including off-shore partners
more and more, small and mid-market manufacturers and distributors
all have employees who communicate with other employees, customers
and suppliers around the world. These manufacturing businesses
require a low-cost technology solution to solve their
international and long-distance communication needs - both audio
and video.
I consider Skype an effective technology solution for
manufacturing fimrs to communcate with off-shore suppliers and
partners. The technology allows you to leverage your Internet
bandwidth to speak, text and video-chat. We use the IP
Telephony service at TwinEngines to speak to our international
office and customers around the world.
Skype also enables you to share files during your conference
call, using the same interface. Both sides of the conversation
has to use Skype in order for it to be a free service. There
are pay-as-you-go and monthly payment plans for calls to non-Skype
phone numbers.
Here are the main Skype benefits:
- Free voice calls between Skype users
- Conference calls and videos with many people
- Softphone for Multiple platforms -Windows, Mac, and
Linux
- Easy setup and good sound quaility
- Texting capability, even while you are speaking
- Share files easily
- SkypeOut allows calls to regular phones - not free service
Find more
information about Skype here.