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Manufacturing Operations Management with Estimating, Scheduling and Shop Floor Visibility
Promotional Screenprint and Digital, Inc.
- Georgia printer providing digital and screen printing and sheet-fed offset printing - making custom POP graphics, tear pads, brochures, and easels
- Inefficient operations and the non-value activities required to satisfy customer requests made it difficult to meet tight deadlines - in general, difficult for customers to do business with them.
- Strategic Technology Road Map
- Shop Floor Control System - .Net Windows Portal with integration to SharePoint and QuickBooks
- Workflow management and visibility for Estimating, Quotes, Purchase Orders, Receiving, Print Design, Production, Sh
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Background
PSP wanted to make it easier for customers to do business with them. But they needed to be a company that could easily run its business first. PSP had unsuccessfully tried two different industry-specific applications to run their financials and manage operations, but each time PSP found itself modifying its process to fit the applications.
TwinEngines created a strategic technology roadmap, and then implemented the first phase of the PSP’s Personal Service Portal, built on TwinEngines' Visibility Toolkit for Manufacturing Value Chains.
Challenge
Understand the unique needs of a small company participating in the manufacturing value chain and provide advice and business systems that are the best fit and best value.
- Create a phased approach to implementing technology that addressed the internal operations needs followed by the interaction with customers.
- Implement a production scheduling solution that could manage a large number of highly specific jobs, each with uniquely configured graphics. Employees needed to be able to communicate with customers and track these communications within the system.
- Increase visibility of business information across all departments.
- Determine the right mix of legacy systems, off-the-shelf and custom software to synchronize information flow throughout the organization and reduces bottlenecks across departments.
Solution
TwinEngines created a strategic technology roadmap for PSP outlining a phased approach to:
- Streamline operations,
- Synchronize information flow throughout the organization,
- Make it easier for customers to do business with them.
Utilizing its Visibility Toolkit for Manufacturing Value Chains, TwinEngines:
- Deployed an information technology platform for the business.
- Created the internal applications needed to operate more efficiently.
- Integrated QuickBooks and Microsoft SharePoint increasing collaboration between departments.
Phase 1 Benefits
- Production scheduling is drastically reduced. Each step of the pre-production process is easily tracked with a color-coded job status system.
- More efficient pre-press process, including real-time tracking of customer communications regarding size, color and technique specifications.
- The use of the company’s existing software and legacy systems are extended, eliminating the need for costly upgrades.
- Increased visibility of information and sharing across the enterprise.
- Unlike canned software, the custom applications allow the company to keep unique bits of its culture. For example, the “DEFCON” levels PSP uses to set workload expectations are preserved.
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